Central Issuance Frequently Asked Questions

Minor Driver License

Nevada has a highly secure driver license and identification card that is issued from a centralized facility. The new system debuted in the Carson City office on October 10, 2008. It was operational in all 21 field offices as of January 9, 2009, and in the DMV's Central Services Division as of January 13. See Driver License Designs for older cards.

Adult Driver License

What does “Central Issuance” mean?

The Nevada Department of Motor Vehicles (DMV) has implemented a Central Issuance (CI) program to increase security and help prevent identity theft. The DMV no longer issues driver’s licenses, instruction permits, or identification (ID) cards over-the-counter in our offices. Customers do not leave the DMV office with a card in their hand.

Instead, a paper interim (temporary) document is printed in the DMV office and handed to the customer once a transaction has been successfully completed. An interim document will never be valid for over 30 days. The interim driver’s license (DL) or interim instruction permit allows the applicant the privilege to drive up to the interim document’s expiration date or until the new card is received in the mail, whichever is sooner. However, the interim document for an identification (ID) card only serves as confirmation that the application is pending; it is not a form of identification.

If you have a previous driver’s license, instruction permit, or ID card in your possession, a hole will be punched through the expiration date (invalidating the card) and it will be returned to you. The new card will be produced at a separate, secure facility and mailed to you within ten business days. Since the interim document is NOT used for identification purposes, it will be important for you to keep the invalidated card with the interim document until your new card arrives in the mail.

Why did the Nevada DMV make this change?

Central Issuance is a safer and more secure way to handle one of the most important documents a person possesses.

  1. Central Issuance increases protection against identity theft. Our newly designed driver’s licenses and ID cards contain many security features, making them much harder to counterfeit! In addition, a new facial recognition system is part of Central Issuance, helping to ensure only one driver’s license or ID card is issued to each qualified applicant.
  2. Central Issuance provides more safety for our customers, employees, and equipment. Other states have reported greater security since implementing a Central Issuance program. Producing permanent cards at a secure off-site facility will greatly reduce our risk of a break-in.
  3. Central Issuance reduces processing time in DMV offices by moving the production of the driver’s licenses, instruction permits, and ID cards to L-1 Identity Solutions’ secure facility. L-1 currently produces 80% of all centrally issued driver’s licenses in the U.S. and about 35 million credentials in North America each year.

How much more does this cost?

The fee for a driver’s license, instruction permit, or ID card was increased by 75 cents. The "photo fee" for card production is $3 total.

My driver’s license, instruction permit, or ID card is good for a few more years. Do I need to do anything now?

No. You may wait and renew before the card’s expiration date. Keep in mind that you will not receive your permanent card on the same day as you apply, so plan ahead and renew early. If you renew your driver’s license, instruction permit, or ID card within six months before it expires, your new card will be valid for the full time for which you qualify.

What are you doing so that it is not obvious what is contained in the envelope?

The driver’s license, instruction permit, or ID card comes in an envelope (inside a card carrier) with the Nevada DMV’s return address. However, there is no indication on the envelope that the driver’s license, instruction permit, or ID card is inside. If undeliverable, it will be returned to the Nevada DMV.

How long will it be before I get my permanent card in the mail?

Your driver’s license, instruction permit, or ID card should be mailed to you within ten business days. If the permanent card cannot be delivered by the USPS to the address you provided, it will not be forwarded; it will be returned to the DMV.

Interim Document

Do I have to pay extra for the interim document?

No. There is no additional charge for the interim document; it is included in the issuance or renewal fee for a driver’s license, instruction permit, or ID card.

Does the interim document expire?

Yes. The interim document will never be valid for longer than 30 days from the date of issuance. The interim driver’s license or interim instruction permit allows the applicant the privilege to drive up to its expiration date or until the permanent card is received in the mail, whichever is sooner. However, the interim document for an ID card only serves as a confirmation that the application is pending; it is not a form of identification.

My interim document was lost or destroyed. Can I get another one?

Yes, you may request another interim document if the original was lost or destroyed. The replacement interim document will be a reprint of the original interim document or a substitute interim document for you to use until you receive your new card in the mail. However, you will be required to come to a DMV office and present your identity documents.

Identification

Will businesses accept the interim document as identification for cashing checks, buying liquor, etc.?

The interim document is not intended to be used as identification. If you had a previous driver’s license (DL), instruction permit, or ID card, our DMV technicians will invalidate it (punch a hole through the expiration date) and return it to you to keep with your interim document, still providing you with a form of identification with your photo. However, each business must decide if the interim document, along with your invalidated DL, instruction permit, or ID card, will be accepted for cashing checks, buying liquor, etc

The interim document is not intended to be used as identification. If you had a previous driver’s license (DL), instruction permit, or ID card, our DMV technicians will invalidate it (punch a hole through the expiration date) and return it to you to keep with your interim document, still providing you with a form of identification with your photo. However, each business must decide if the interim document, along with your invalidated DL, instruction permit, or ID card, will be accepted for cashing checks, buying liquor, etc

Will the Transportation Security Administration (TSA), and other government agencies accept it?

It will be up to each government agency to decide if they will or will not accept the interim document as identification. While you carry the interim document, you should carry your previous (invalidated) driver’s license, instruction permit, or ID card with you, along with additional proof of identification. A government agency or airport security may request additional identification. Most states have transitioned to centralized issuance and federal agencies are aware of the new system.

Will other states/countries recognize the interim document as valid identification?

If you are planning to travel, please plan ahead and come to the DMV early. The interim document only serves as confirmation that the application is pending; it is not a form of identification.

A passport is required for travel to most other countries. Most other state governments require additional forms of identification as well. Each business must determine whether to accept it as identification.

Address Changes & Corrections

I changed my address before my permanent card arrived. What address will show? Will the post office forward it?

The physical address you provided at the time you applied will be printed on your driver’s license, instruction permit, or identification card. The post office will not forward the envelope containing your permanent card. If it is undeliverable, it will be returned to the DMV. If you do not receive your permanent card in the mail within 20 days, please contact us. See Address Changes.

What happens if my driver’s license, permit, or ID card is returned to the DMV by the post office? Will you call me?

No. Undeliverable driver’s licenses, instruction permits, or ID cards will be delivered to the DMV, but you will not be called. If you do not receive your new card in the mail within 20 days, you should contact us. Please email or call before you visit a DMV office.

Can I have my driver’s license, instruction permit or ID card mailed to a one-time address?

No. We will mail the driver’s license, instruction permit, or identification card to your mailing address of record. The post office will not forward the card. It will be returned to the DMV if it is undeliverable. See Address Changes.

Can I live at one location but have my license mailed elsewhere? And if so, do I still need to provide proof of that address?

When you complete your application, you provide your Nevada residential address and your mailing address. Your permanent card will be sent to your mailing address. You will not be required to provide proof of either address but they are verified as valid addresses.

There are errors on my interim document. How can I get them corrected? How long will it take? Will this delay getting my permanent card?

A customer confirmation form will print during the application process. This form includes all of the same information that will appear on the actual card. The DMV technician will ask you to carefully read this customer confirmation form. Errors can be corrected at that time. You are asked to sign the form if the information is correct.

If you find an error on your interim document after you have signed the customer confirmation form, you must start the process over and pay for a new card. You will need to visit a DMV office. You must bring the proper proof of identity if you are seeking to change your name or date of birth. A new interim document will be printed and your corrected driver’s license, instruction permit, or ID card will be mailed to you within ten business days.

What If...

What if my license is suspended while waiting for the card to come by mail? Will it still be mailed to me?

If the DMV is made aware of the suspension or revocation before your permanent card is mailed, it will be pulled at the factory and not mailed to you. If the DMV is notified of the suspension or revocation after your card has been mailed, the DMV will suspend or revoke your driver’s license and send you notification of that action.

Law enforcement confiscated my interim document and issued a temporary license but my new license came in the mail. What should I do?

Your new card is invalid. You should take it to a DMV office and surrender it. In most cases, you will be eligible for an identification card.

What if my permanent driver’s license, instruction permit, or ID card never arrives?

If you do not receive your new card within 20 days, please contact the Nevada DMV. One of our technicians will be able to determine when your card was produced and mailed. The technician will ask you to confirm your mailing address. If you have moved or changed your address since you received your interim document, you will need to come to a DMV office to correct your address, and you will be required to pay for a new card.

What about defective materials in the new card? Can the card be replaced at no cost?

If the material is defective, we will replace the new card at no cost to you. Please bring the defective card to one of our Nevada DMV offices to apply for a replacement card.