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Carson City, NV 89711
Office: (775) 684-4779
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Henderson, NV 89074
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FOR IMMEDIATE RELEASE July 17, 2013
  13-011

DMV Warns of Web Scam
Third party websites charging for "registration guide"

CARSON CITY – The Nevada Department of Motor Vehicles (DMV) has received a number of calls and emails from Nevada residents who thought they were renewing their vehicle registration on the state’s website only to find out too late they were on a private site that charged them for basic information.

“Most of the sites state clearly that they are not official government sites,” said DMV Director Troy Dillard. “However, some people don’t read carefully and end up paying for materials they could have obtained free of charge.”

The private sites offer to help customers through the registration and licensing process – for a fee. The sites use paid online advertisements that look similar to a search engine result.

DMV’s official website address is www.dmvnv.com and offers information about licensing, registration, titling, vehicle insurance and more. Motorists should ensure the address bar says dmvnv.com.

“Our site is comprehensive. Someone needing licensing or registration help can find the information they need free of charge,” said Dillard. “There is little we can do about these private sites. Many people have called and written to us to complain after they were charged for something.”

In May, DMV created a web portal called “MyDMV” that puts all of the most common DMV transactions in one place, making it more convenient for motorists to renew a driver’s license, vehicle registration or ID card. For the first time, customers are able to make a change of address online. More than 50,000 Nevadans have signed up so far. Signing up is easy and free at www.dmvnv.com/mydmv.

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LINKS

DMV Home Page www.dmvnv.com
Online Services www.dmvnv.com/onlineservices.htm