Contact: Kimberly J. Evans
555 Wright Way
Carson City, Nevada 89711
Office: (775) 684-4554
Pager: (775) 861-5897
FOR IMMEDIATE RELEASE December 16, 1999
NEWS FROM: Motor Vehicles 99-190
DMV Renew by Mail Program Back to 10-12 Day
Mail-in renewal backlog caught up by Motor Vehicle Central Services staff
Motor Vehicles officials announced today that the previously back logged Renew by Mail program is currently caught up. Additional staffing provided the necessary extra hours needed to bring the program to it's "current" status. Deputy Director Ginny Lewis remarked, "We encourage everyone who is eligible to renew their registration or drivers license by mail. We also would like to reassure the public that because of enhancements to the new computer application and the additional staffing that was a part of the Governor's plan, we do not intend to have a backlog again."
On October 7, 1999, Governor Guinn announced a five point plan to provide relief to people impacted by the transition to the new computer system. One point of the plan was a 30 day grace period which was granted to customers who mailed in their fees and were waiting for their renewal to be processed and their registration tags to be sent to them. Due to today's elimination of the backlog, the grace period is no longer necessary and has been discontinued.
Drivers license renewal notices are sent 60 days before the expiration date and registration renewals are sent 45 days prior to the expiration date. To qualify for the drivers license Renew by Mail program, individuals must be between the ages of 25 and 70, have received less than three traffic citations in the last four years, and have no major medical restrictions other than eyeglasses. There are no special qualifications to renew a vehicle registration by mail.
Officials recommend that customers send in their fees well in advance of the expiration date, and to factor in the time necessary for staff to process the renewal and send the customer their renewal stickers. The 10-12 day turnaround includes mailing and processing time.
For general information and access to DMV forms, visit the DMV&PS website at www.state.nv.us/dmv_ps/. For general questions, call the toll free customer service number at 1-877-DMV-STAT. (368-7828).