Nevada DMV & PS   

Public Information Office
Contact: Kim Evans
555 Wright Way
Carson City, Nevada
Office: (775) 684-4554
Pager: (775) 861-5897

NEWS FROM: Motor Vehicle Division 99-148

DMV Computer System Debuts September 7th

Hours shortened; Customers asked to use alternatives to office visits

The Nevada Department of Motor Vehicles and Public Safety is asking the public to take care of upcoming DMV transactions this week, if possible, and to use mail and other alternatives to DMV office visits from now through the end of October.

Project Genesis, the DMV's Business Process Re-Engineering effort, is about to reach its most important milestone. An entirely new Windows-based computer system for all DMV transactions will go on line, Tuesday, September 7th.

"The new system will ultimately offer Nevadans the best DMV service anywhere," says Project Genesis team leader Donna West. "However, the Department is anticipating long lines through September and October as our technicians learn the ins and outs of the system and as the final bugs are discovered and fixed."

To make the transition as smooth as possible, the DMV has made several temporary changes in office hours:

The Department is trying to make the transition as painless as possible for both customers and employees. We are asking customers to avoid in-person DMV visits if at all possible. Here are some tips for the motoring public: